Shipping policy
Domestic Shipping Policy
At Undecided, we work diligently to process and ship your orders as safely and quickly as possible. We understand how exciting it is to receive your package, so we partner with reliable couriers across the United States to ensure dependable service. Please review our fulfillment timelines, delivery expectations, and tracking details below:
Order Processing & Fulfillment Time
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Fast Internal Logistics: All orders are carefully inspected, securely packed, and processed within 1–3 business days after receiving your order confirmation email.
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Exclusions: Please note that processing times do not include weekends or official US holidays.
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Shipping Notification: You will receive an automated email notification the exact moment your order has shipped out from our facility.
Delivery Methods & Timelines
We offer flexible shipping options at checkout to best fit your schedule and budget:
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Standard Shipping Delivery: Once your package has been shipped and handed over to the courier, standard domestic delivery typically takes 3–7 business days to arrive at your destination, depending heavily on your location.
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Expedited Shipping: If you need your order sooner, accelerated shipping options are readily available at checkout for an additional fee. This premium option guarantees delivery within 1–3 business days after the fulfillment process is complete.
Order Tracking Information
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Automated Tracking: Tracking numbers are automatically emailed to you as soon as your shipping label is generated in our system.
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Activation Period: Please allow up to 24 hours for tracking updates to actively appear and update on the courier's portal, as carriers require time to scan the packages into their network.
Important Shipping Details
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Peak Seasons & Holidays: During major holidays, unexpected weather events, or high-volume sales campaigns, order processing and carrier delivery times may experience slight delays. We truly appreciate your patience and support during these times.
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Address Accuracy: Please double-check your shipping address at checkout. Undecided is not responsible for deliveries delayed or lost due to incorrect or incomplete address information provided by the customer.
For any query mail us: support@undcd.com